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Estate Agent Administrator- Public Sector

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Industry: Public Sector

Company: Coyle Personnel

Location: London, Middlesex

Salary: £10/hour

Estate Agent Administrator- Public SectorDescription: One of our clients a local Government Association, located in North London, is currently looking for an Estate Agent Administrator. Main Roles include: Managing personal workflow to ensure that performance targets and standards are met. Processing of client instructions accurately and to service standards set by the company. Assisting with the training, mentoring and workflow management of new colleagues. Minimising Account Manager involvement in property administration by providing input on technical issues, attending client meetings where required and building good relationships with clients and business introducers. Where relevant and appropriate, informing Account Managers, clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems. Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met. Completion of quarterly VAT returns and administration of annual block insurance renewal including review of procedures and insurers from time to time. Keeping up to date with regulatory/property-related changes and assisting with the preparation of press releases for new and existing clients. Reviewing and critically evaluating existing administrative processes to identify potential improvements and making appropriate recommendations to the Property Administration Manager. Assisting the Property Administration Manager with the development and implementation of property-related panels and subsequent reviews of panel members. Reporting knowledge of any risks that are not already recognised and recorded to the Property Administration Manager. To report any operational risk events or near misses that occur to both the Property Administration Manager and the Risk Manager

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