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Credit Control / Debt Collections Agent- Construction

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Industry: Construction

Company: Chanton Group Plc

Location: Wembley, Middlesex

Credit Control / Debt Collections Agent- ConstructionDescription: Debt Collections Agent / Senior Credit Controller Location: Alperton Middlesex Chanton Group is a well- established , highly recognised and fast growing business based in Middlesex This is a full time position 9am to 5.30pm Due to the development of a Debt Management team we are looking to recruit a Debt Collections Agent / Senior Credit Controller to Join the team immediately. As a Debt Collections Agent / Senior Credit Controller you will be responsible for taking ownership of a portfolio of problematic or high maintenance customers , making contact with those customers via email, telephone and letter to discuss outstanding debt and payments and find a successful resolution to retrieve payment. This position is for an individual with considerable debt recovery / collections /credit control experience at senior level and be looking for an opportunity to progress into management and take on senior responsibilities within a business . Someone looking for the break to develop! (we are not looking for a Credit Controller) As a Debt Collector / Senior Credit Controller your main duties will include the following •To manage a portfolio of customers who have problematic outstanding balances , to make contact via the telephone , email and letter to encourage payment before debt becomes heavily overdue •To make contact with customers who have overdue bills and arrange payment via email, letter and on the telephone working to targets and deadlines •Where required initiate legal and complete proceedings to ensure outstanding debts are brought to a satisfactory conclusion. •Negotiate and arrange payment plans and alternative arrangements where necessary to clear outstanding debt •To use initiate and imagination to achieve targeted results, while promoting customer goodwill. •To handle queries and resolve problems •To liaise with third parties and complete administration To apply for this position you will •Have previous experience within a debt management / collections/ credit control environment •Will must have a proven successful history in collecting outstanding monies / collection of debt •Will be prepared to work flexible hours if required •Be able to handle queries using imagination and technique •Will have drive determination and resilience IMMEDIATE START AVAILABLE - For further information please submit your CV Due to the large volume of applications it will not be possible to notify everyone if they are unsuccessful

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