LondonNet News Headlines
22/09/00
Confidence in e-Commerce Doubles
- Nine out of ten people happy with internet shopping, new survey reports

TRADE on the internet by UK consumers is set for a further dramatic rise after a new survey found a huge increase in e-commerce satisfaction ratings.

Research by Cap Gemini Ernst and Young revealed that 92 per cent of people are now satisfied with purchases made over the net, up from 43 per cent last year. Early fears over security and some problems with delivery appear to have subsided in the face of the growing professionalism demonstrated by most internet companies.

The surveyors also predicted a big rise in on-line car buying, with 80 per cent of the 1,000 people in the poll saying they expected to buy a car via the web in the next three years.




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